Reference

lk211 Terms & Conditions: What Applies to Your Account

Before you open an account on lk211, these Terms & Conditions set out the rules that govern how your account operates, how deposits and withdrawals via DANA, OVO…

Account-level rulesDANA & QRIS wallet scopeAccess depends on local lawUpdates notified by emailIndonesia coverage
lk211 lk211 Terms & Conditions: What Applies to Your Account
POLICY HELP CHANNELS

Reach Us About These Terms

If any clause in our Terms & Conditions is unclear, or if a transaction tied to DANA, OVO, GoPay or QRIS produces an unexpected result under these rules, our support team is available to clarify. You can also reach us if you need to request changes to your account data or ask about data retention periods — these requests are handled within the timelines stated in Section 7 of our policy.

Team online

Live Chat

Available 24 hours a day, seven days a week — the fastest path to a policy clarification or account-level question about these terms.

Email Support

Send detailed policy or data-request queries to our support address; we respond within 24 hours on business days for Indonesian members.

In-Account Help

Log in, head to the Help section beside the cashier, and submit a ticket referencing the specific Terms & Conditions clause you have questions about.

HOW WE HANDLE YOUR DATA

Our Commitments Under These Terms

These six points summarise the operational standards we hold ourselves to under our Terms & Conditions, from how we store your account data to how you can request corrections.

Account Data Storage

We store your registration details and transaction history on secured servers. Retention periods are defined in Section 7; you may request a copy of your data at any time via live chat.

Cookie Policy

We use session and analytics cookies to maintain your login state and measure page performance. You can adjust cookie preferences in your browser without losing account access.

Account Security

Phone verification is required before your first deposit. We also apply session-timeout rules so that an idle account in Denpasar or anywhere in Indonesia is protected from unauthorised access.

Data Retention

Transaction records are kept for the period required by applicable law. After that window, data is deleted or anonymised; you can ask us about the specific timeline for your account type.

Contact for Changes

To update your registered phone number, email, or wallet details — including your linked QRIS or GoPay — submit a verified request through the in-account Help section or live chat.

Policy Updates

We notify you by email before changing terms that affect account access or payment handling. The effective date appears at the top of the updated Terms & Conditions page.

Common Questions About lk211 Terms & Conditions

These questions cover what Indonesian members most often ask when reviewing our Terms & Conditions before opening or continuing to use an account.

The full Terms & Conditions are published here at lk211.xyz/terms-conditions/ and updated in place. We email registered members before any material change takes effect.

Access to certain features depends on local law. Members in areas where local law permits full access can use all lobby sections, wallet options and sportsbook markets covered under these terms.

All transactions via DANA, OVO, GoPay, QRIS, virtual account and bank transfer through BCA, BRI, Mandiri and BNI are governed by Section 4 of these Terms & Conditions.

Submit a verified request through the in-account Help section beside the cashier, or contact live chat. We process data-correction requests within the timeframe stated in Section 7.

We will not make material changes without prior email notice to your registered address. Continued use of your account after the stated effective date is treated as acceptance of the updated terms.

Account data is retained for the period required by applicable law, then deleted or anonymised. You can request details about your specific retention period through live chat or email support.

Reach our support team via live chat, available around the clock, or email us for a written response. Reference the specific clause and your transaction ID for the fastest resolution.